Workshop Report on Strengthening Networking amongst Public Administration/Development Management Institutes
Kenya Institute Of Administration
42 years of training for national development
K. Muketha, Senior principal lecturer, Kenya Institute of Administration
operations of the institute are guided by the vision to become a leading
national and regional institute in customer driven management development.
KIA mission as stipulated in current Strategic Plan (2001-2006) is
offer, training, research and
consultancy services which will have a positive impact on the management of the
public, private and other sectors in Kenya and the East African region”
Institute’s activities have evolved over time. Review committees that have had
a fundamental impact on the Institute’s activities include the Adu Committee,
1964, Wamalwa Commitee, 1971-1974 and the Wamalwa Committee 1978-1979. The
Review Committees recognized the K.I.A as the country’s premier training
institution in public administration and management.
Institute’s activities are undertaken by multi-disciplinary teams comprising
members with a wealth of knowledge and expertise in different areas of
AND RESEARCH PROGRAMS
Institute is expected to become a vehicle of training by developing knowledge,
skills and positive attitudes among the public servants. A wide range of
training programmes is provided by the Institute, which is geared towards
performance improvement and also to contribute to the bulk of revenue generated.
only senior and middle level government officers trained at KIA. However, in the
recent past the individual applicants, private sector and Non-Governmental
Organizations participated in the Institute's activities. Training is conducted
by a faculty of staff from different professional backgrounds who design the
curriculum and facilitate training. This ensures maximum utilization of the
multi-disciplinary knowledge, skills and experience.
training programs fall under the following teaching departments:
Management Public Administration, and Policy
Information and Technology Management
Finance and Business Development
Development and Environmental Management
Communication Training and Personal Development
Research and Consultancy
addition to running regular programs, the institute has the capacity to respond
to customer-driven training demands from single clients. Requests for
tailor-made single-client, in-house training programs have increased over the
last five years.
Institute has the capacity to respond to research and consultancy requests by
the clients. Research activities are undertaken using modern scientific research
methodologies appropriate to the client needs. On completion, clients are
encouraged to disseminate findings and make appropriate policy actions where
projects recently undertaken have focused on Training Needs Assessment (TNA),
Training Impact assessment, Baseline Survey of the Management of Population
Projects in Kenya and Computer Use in Population Projects. Action research is
carried out in collaboration with client organizations.
The most recent research undertaken by the Institute was a Training Needs
Assessment carried out for Kenyatta
National Hospital. This culminated in the design of a well-focused training
program for Senior Managers.
course participants for both the Advanced Public Administration Course and the
Computer-Based courses carry out research in areas that address problems of
local, national and global concern. Student research papers form an important
component of these courses.
SOCIAL AND ECONOMIC CONCERNS
Issues of global, regional and national concern are incorporated in the activities of the Institute. Some of these issues are included as modules in the programs run at the Institute. The topical issues identified in consultation with stakeholders which are included in the training programmes are as follows:
i. HIV/AIDS Pandemic
ii. Poverty Alleviation
iii. Good Governance and Integrity in the Civil Service (e.g. Ethics and Professionalism)Policy analysis
iv. Civil Service Reform Initiative
v. Performance Improvement and Strategic Management
vi. Information Technology
vii. Gender Issues
viii. Conflict Resolution (e.g. Community Policing)
ix. Democracy and Human rights
x. Public Relations
Institute provides opportunities for staff training, research, and attachments
to stakeholder organizations to ensure relevance in areas that require
political, social and economic reforms. KIA has developed staff capacity to
handle most of these areas. Mechanisms have been developed to ensure that
training delivery reflects State-of-the-Art approaches that are relevant to
needs of specific target groups.
KIA collaborates with government departments, civil societies, local and
international organizations and the private sector to develop programs in
different areas such as; human rights, community policing, conflict management,
and project management. Some
organizations that have worked in collaboration with KIA include International
Committee of the Red Cross (ICRC); Safer-world-Kenya and Britain; Kenya Bureau
of Standards (KEBS); and the National AIDS Control Council.
and international organizations have assisted KIA to acquire skills, material
and moral support. Some local and
international organizations that have assisted KIA are: DFID, UNFP, GTZ,
Bradford University, University of Alberta, British Civil Service College, INTAN
- Malaysia and the Ghana Institute of Management and Public Administration. The
Institute has strategic alliances locally but there is need to establish more
strategic linkages in the African region and even internationally.
materials and manuals are developed using collaborative approaches that involve
the clients. Action oriented cross-functional teams are established to develop
curricula. Specific strategies
developed by the Institute to ensure quality in training and research include:
Committee in Curriculum Development: This
provides a more rigorous and continuous way of coordinating activities across
the institute to ensure product initiation, quality and standardization of
procedures and materials.
staff members attend training in emerging areas of concern to enhance
training, research and consultancy
skills. New lecturers attend a comprehensive Training of Trainers Course to
ensure a good understanding of adult training methodology. A monthly staff forum
is organised to enhance the quality of research through the papers presented for
discussion. Staff participation in task forces involves consultations with
example, staff participation in technical committees at Kenya Bureau of
Standards (KEBS), KASNEB and KNEC enables the Institute to keep abreast with
changing demands of quality service delivery. Guest lecturers are also invited
when the need arises. Additionally, KIA Staff participate in developing the
institute’s strategic and operational plans.
of-the–Art Equipment and Facilities:
Institute has invested in physical infrastructure such as modern seminar rooms,
new hostels and a courtesy bus to ensure student comfort. In response to the
demand for information technology training, KIA has updated its training
equipment to include computer laboratories, video machines, LCD and overhead
is carried out continuously and at the end of every training program to
determine if the training delivery, resources and facilities successfully meet
client needs. Clients are encouraged to engage in proactive training by
conducting systematic training which involves an evaluation of program impact.
Formative evaluation tools are used to provide feedback on trainee reactions and
Planning, end-of-event forms and follow-ups provide data on the extent to which
acquired skills will affect on-the-job behaviour. Training needs assessments are
conducted to evaluate long-term results of training. Informal
consultations and monthly reviews of departmental activities are also used
enrich the evaluation process.
changing environment in which institutions operate and the new corporate status
have brought serious challenges. The
following are some of the challenges that the KIA as a body corporate faces:
physical facilities that meet rising customer needs and
a commercial culture to members of staff in order to respond to needs of the
customers. The also required instilling ethics and hard work in the way
business is conducted.
curriculum development is conducted before training there is need to enhance
this by ensuring that training manuals are developed for programs that run
institute’s changeover to semi-autonomous status required an improvement
of the terms and conditions of service of staff.
This process has not been not completed.
Institute lacks an elaborate marketing unit.
institute’s mission allows for the provision of training, research and
consultancy regionally. However,
the institute’s has trained, carried out research and consultancy for very
few regional organizations.
Ability to raise adequate revenue by charging fees for the services rendered so as to be financially self-supporting. The Institute must demonstrate viability in revenue generation so as to survive as a state corporation.
Institute plans to undertake the following activities geared towards making KIA
a centre of excellence:
infrastructure e.g. construction of modern conference facility, library,
student centre and enhancement of extra-curricular activities.
De-linking of staff from
the public service is currently being done with measures being put in place
to attract and retain competent staff
Establish a marketing
unit. Develop cost saving mechanisms to enable better resource utilization.
Increase and diversify the
Develop staff competence
in training, research and consultancy
Train all staff in
curriculum Development and encourage them to engage more in research and
Enhance Strategic alliances at regional and global levels
Institute has prepared a comprehensive Strategic Plan (2001 - 2006 with
proposals make the Institute, more market oriented. The plan also provides
strategies for developing capacity in research and consultancy.
KIA is expected to be a centre of excellence not only in its product offering,
but also in exhibiting good management practices to enable the participants to
learn by observing how the Institution is run.
has a national duty and commitment to develop an efficient human resource in all
sectors to enable it become more efficient in service delivery to Kenyans.
It is the institute’s hope that Kenyans will find the services offered
by KIA useful and relevant to their human resource develop requirements.